Our team

Chris Pollard


Chris was a founder shareholder of the company and has been associated with several early-stage businesses across a variety of sectors, most recently a pharmaceutical business analytics firm.

Niall Balfour BSc MSc PGCert

Managing Director

Niall is an experienced business lead having worked across the global Life Science sector. He is a highly versatile senior executive operating in the life science logistics, clinical and pharmaceutical supply chain markets, including working in central laboratories, specialist logistics and all incorporating strategic vendor partnerships. Niall has strong business development and relationship management experience and is educated to post-graduate level in the sciences and marketing.

Julia Cade BA FCA

Financial Manager

As a Chartered Accountant, Julia is an experienced finance professional who has worked in the pharmaceutical sector as well as a number of SMEs and large multinational organisations.

Richard Peck

Global Operations Manager

Richard has a cross-functional roll with TOWER. He has overall responsibility for global operations and customer services within the group, ensuring that customer’s needs and orders are fulfilled to the highest quality. He also has a technical sales and support role and manages several accounts. Richard has worked in the Life Sciences industry for over 15 years, and has spent the past 10 within the temperature-controlled supply chain sector. His career began at GlaxoSmithKline before moving to Wyeth Pharmaceuticals, managing the Cold Chain Technology group. Richard then moved to the supplier side of the industry working for leading providers of passive temperature-controlled packaging. He has also worked for the leading provider of temperature datalogging devices. As an active member of the PDA’s Pharmaceutical Cold Chain Interest Group, he sits on the European Steering Committee and has chaired and been involved in the authoring of several technical reports, as well as the preparation and facilitation of numerous training courses, focused on Good Distribution Practice and Temperature-controlled Supply-Chain Management.

Richard Dudbridge

Global Sales Manager

Richard was TOWER’s first employee and has been heavily involved in all aspects of the growth and development of the company and during this time has become an expert in cold-chain packaging industry. Currently Global Sales Manager, Richard joined TOWER after 30 years in engineering and automotive distribution.

James Vann

James Vann

Technical and Production Manager

James is responsible for TOWER’s product lifecycle encompassing R&D, design, testing, manufacture and maintenance of the product portfolio. Since 1999 he has worked in the temperature-controlled packaging industry. First, designing and qualifying packaging as part of GMP validation process then, moving to head an R&D department, before joining TOWER in 2007. James has developed TOWER’s product ethos, focusing on ruggedised top-end performance - using that ideal to develop and produce products with broad market relevance.

Julia Graham

Office Manager

Julia is an Office Manager who works closely with customers building relationships worldwide with a decade of experience within TOWER. Currently holds the title Adult Female Champion 2017 for the Welsh and London Open Taekwon-Do Championships.

Neal Cullen

Global Logistics Manager

Neal brings over 25 years of logistics and operational experience and expertise across several industry supply chains. Neal has invested most of his career working within the life science and pharmaceutical sector having worked in freight forwarding and for specialist logistics providers. Neal has over seven years-service with TOWER and having held key roles in customer-facing positions now manages TOWER’s global logistics network and operational suppliers. TOWER’s products – the KT and KTM containers - are constantly on the move and Neal has created a global network of strategically-selected partners to facilitate an optimal operation.