A controlled-room-temperature shipment being transported in a KryoTrans KT400T was mistakenly placed in a freezer: how did the product fare?
TOWER received an urgent call from a client concerned that their controlled-room temperature (CRT) investigational drug product being shipped at 15-25°C in a KryoTrans KT400T container had mistakenly been placed in an airport freezer at -20°C.
At the time the container was declared ‘lost’, the pharmaceutical client was notified and a corrective and preventative action plan (CAPA) process was triggered.
After 61 hours, airport staff at last located the container and delivered it to the customer.
Find out how the shipment fared by downloading the case study below.