India Customs

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Customer movements into India effective 1-January-2023

Under the Customs Tariff Act Notification No. 104/94, Customs has regulated that durable/reusable containers (and standard accessories – PCM plates & data loggers)  are to be declared when importing into India, unless covered under a separate re-export bond. As of 1-January-2023, forTower Cold Chain to be able to process orders into/out of India for Customs, it is necessary for all customers to provide us with a commercial invoice including shipping/freight details.

Please note that failure to provide this information may result in delays in Customs clearance or/and Customs penalties. If Tower is unable to recover the containers, customers will be charged for the container loss.

  1. The Tower Customer Service team will complete the commercial invoice (commercial invoice template) template once booking has been placed, with the following details:
  • Tower container type and quantity;
  • Type of PCM plates used (+17 plates, +4 plates, -21 plates) and quantity;
  • Logger number and quantity.
  • Tower unit serial number (4-digit);
  • Tower Logger number (8-digit);

2. Tower Team will send the prepopulated document to the shipper who will need to confirm shipping details, date and sign.

3. Once shipping/freight details are available, please update mandatory fields in the commercial invoice template (highlighted in yellow), date, sign, and forward the completed CI along with your paperwork to ind-towercoldchain@efl.global.com copying in TOWER_CS@towercoldchain.com prior to returning the containers to Tower facility in India. Do ensure you include both Tower Commercial Invoice and your Commercial Invoice for Customs declaration.

  • Customer Commercial Invoice Number and date;
  • HAWB/HBL and date;
  • MAWB/MBL and date;
  • Bill of Entry (BOE) number and date.

 

Failure to provide this information may lead to delays in Customs clearance or/and Customs penalties. In the event that Tower is unable to recover the containers, customers will be charged for the container loss.

 

FAQ

How to complete the commercial invoice document?